General Course FAQ Still have questions? *Select your question from the FAQ list.How do I order for my whole team?Can we white label this for our LMS?I just want to speak to the founder. How do I get in touch?I want live/on-site training. Can you help with that?What if we want executive coaching for our leaders?Do you offer executive coaching for teams?What’s your refund policy?Can I see sample content before I purchase?How many courses are included in the bundle/platform?This content is good. Can I get it customized for my team?Do you offer discounts for non-profit organizations?How do I enroll myself in the course?Where do I sign up to get access to course content?Are there discussion forums on the platform?I already purchased, where do I login?What’s the difference between the preview and full suite?What is microlearning?How long does it take to complete?What technology do I need to access courses?Do I get lifetime access/content updates?Can I take courses in any order?Do you offer coaching or office hours?Is there social learning/discussion forums?What if I need help applying frameworks in real situations?How do I practice skills without my team knowing?What does ‘applied sociolinguistics’ mean here?How is High Tides different from other programs?Why focus on collaboration over domination?How do you measure ‘learning to people better’?Will it work for new managers/experienced leaders?What if I’m introverted—will it work?How quickly will I see results?How does this work with our DEI initiatives?Can we use this in our company LMS/white label?Can we track learner progress?Do you provide certificates for records?Can we customize course content for our culture/challenges?Do you offer train-the-trainer programs?I want to purchase for many learners. Discounts?Are these courses eligible for SHRM recertification?I want a live workshop. Can you help?Other or ‘I can’t find my question’Start typing or choose your question from the dropdown list to see the answer.Is your budget confirmed? *Yes, budget is confirmed.No, we are still determining our budget.Fill out the bulk order form:Ready to order? Please proceed to the Coaching Inquiry/Pricing Form to finalize your quote and bulk purchase details:Coaching Inquiry / Pricing Form Please provide your organization name and contact info (and for bulk orders, the number of seats and courses needed).Bulk Order budget not confirmed:Once you confirm your budget, just visit the bulk order page and input the number of licenses you need. The price will adjust according to your number of licenses.Is your non-profit budget confirmed?Yes, budget is confirmed: Fantastic, please schedule an Intentional Company Culture call to tell us more about the level of customization you seek. Your paid call acts as a deposit towards your custom solution and ensures we can tailor a solution that fits your needs. Schedule my Intentional Company Culture call No, we are still determining our budget: High Tides keeps Academy pricing accessible in order to accommodate social impact organizations. Please confirm your budget and then contact us so we can better understand how we can support you. Contact High TidesWhite Label/Enterprise Solutions:Start your enterprise consultation. Please fill out our dedicated Coaching Inquiry/Pricing Form to discuss white-labeling and LMS integration: Coaching Inquiry / Pricing FormSpeak to the Founder:Reach out via our Contact form, and be sure to include how you met: https://hightidesconsulting.co/contact/Do you have custom needs, and are you ready for a paid discovery call opt-in? *YesNoPaid Discovery Call:If you have custom needs, a live/on-site training may be the perfect solution. To get started, you just need to fill out the ICC questionnaire and purchase the initial consult here:Book Paid Discovery/ICC CallLet's get started with a paid consult:If you don’t have custom needs, our Enterprise Solution might be a better fit. You can get a 7-day trial to get a feel for what’s included. Get my 7-day trailIs this for individual or team coaching/program? *Individual CoachingTeam CoachingExecutive Coaching: Individual InquiryBook your $75 Synergy Call with an Executive Coach to get started:Book $75 Synergy CallExecutive Coaching: Team InquiryInquire about team coaching. Please complete the Coaching Inquiry/Pricing Form for details on our team programs:Coaching Inquiry / Pricing FormExecutive Coaching for Teams:To inquire about team coaching please complete the Coaching Inquiry/Pricing Form to share your team size, goals, and budget:Coaching Inquiry / Pricing FormOur Refund Policy:Because our courses are accessible and competitively priced, and maintaining our learning platform requires ongoing investment, we focus on ensuring you’re confident before purchase rather than offering refunds. That’s why we provide a 7-day preview course so you can experience our teaching style and content quality risk-free before enrolling in the full suite. View Refund Policy FAQ7 Day Preview Course:Enroll in the 7-day preview to access sample modules immediately:7 Day Preview Course EnrollmentCourses in the Bundle:ME3 Bundle Info: The bundle includes three core courses. View full details and descriptions on our Courses page:View Full Course ContentCustomized Content InquiryYes, the first step is the Intentional Company Culture Discovery Call. Learn more and book your paid discovery here when ready.Self Enrollment:Enroll in the ME3 Bundle here:ME3 Course EnrollmentHow to Sign Up:Sign up by purchasing the full course bundle or the 7-day preview:ME3 Course EnrollmentDiscussion Forums:FAQ Answer: Yes, each course includes discussion forums where learners can engage with peers, share insights, ask questions, and learn from others’ experiences. This social learning component helps reinforce the collaborative leadership principles you’re developing and creates accountability partnerships. View full FAQ AnswerHow to Sign in:FAQ Answer: Look for the Sign in link in the navigation/footer. If you’ve forgotten your password, use the ‘Forgot Password’ link to reset it. Login to the AcademyLogin to view or update your billing infoPreview vs. Full Suite:FAQ Answer: The preview course gives you a 7-day sampling of our video lectures, exercises, and knowledge checks so you can experience our teaching methodology risk-free. The full Management Suite includes all three complete courses with 75+ interpersonal skills frameworks, downloadable tools, assessments, and access to updates – everything you need to master collaborative leadership. View full FAQ AnswerMicrolearning:FAQ Answer: Microlearning is small, focused content for efficient learning. View full FAQ AnswerTime to Complete a Course:FAQ Answer: Each course takes approximately 2-3 hours of focused learning. View full FAQ AnswerRequired Technology:FAQ Answer: You only need an internet connection and a modern web browser. View full FAQ AnswerLifetime AccessFAQ Answer: Our courses operate on an annual subscription model designed specifically to accelerate your leadership development success. You’ll have full access to all course materials, discussion forums, monthly office hours, and continuous content updates for one year from enrollment. View the full FAQ AnswerCourse Order:FAQ Answer: The courses are designed sequentially but allow for flexible learning order. View the Full FAQ AnswerCoaching/Office Hours:FAQ Answer: Monthly office hours are included for all enrolled students, plus our certified coaches offer individual and team coaching services. Are you looking for 1:1 support? If so, we recommend a paid 1:1 Synergy Call with an Executive Coach. View the Full FAQ AnswerSocial Learning:FAQ Answer: Yes, each course includes discussion forums where learners can engage with peers, share insights, ask questions, and learn from others’ experiences. This social learning component helps reinforce the collaborative leadership principles you’re developing and creates accountability partnerships. View Full FAQ AnswerFrameworks:Book a Synergy Call: Beyond our monthly office hours, you have access to course discussion forums where you can get peer support and instructor guidance. Our courses also include practical case studies and scenario-based learning to help bridge the gap between theory and application. For more intensive support, our coaching services provide personalized guidance.Practicing Skills Privately:FAQ Answer: Our course includes subtle implementation strategies and real-time exercises you can use organically with your current team dynamics. View Full FAQ AnswerApplied Sociolinguistics:FAQ Answer: Applied sociolinguistics is the study of how language shapes social relationships and power dynamics in real-world contexts. View the Full FAQ AnswerHigh Tides DifferenceFAQ Answer: Most management training teaches administrative skills – scheduling, project management, task delegation. We focus on the 75+ interpersonal skills that make collaboration possible. Our approach is grounded in applied sociolinguistics and positive psychology, specifically designed to help managers transition from domination-based leadership to collaboration-based leadership, which Google’s research shows is the #1 predictor of team effectiveness. View the Full FAQ AnswerCollaboration over domination:FAQ Answer: Collaboration doesn’t mean consensus or indecision. It means creating psychological safety where people contribute their best thinking before you make decisions. Google’s Project Aristotle research identified this as the leading performance indicator for team effectiveness. You can be decisive AND collaborative – in fact, decisions made with diverse input and psychological safety typically yield better outcomes than top-down directives. View Full FAQ AnswerLearning to people better:FAQ Answer: Success looks like improved team engagement scores, reduced turnover, increased innovation from your team, more effective difficult conversations, and your own increased confidence in leadership situations. Our courses include self-assessment tools and 360-feedback frameworks to help you track your development across the 75+ interpersonal competencies. View Full FAQ AnswerNew vs experienced managers:FAQ Answer: The courses work for both! New managers get the foundational interpersonal skills they need from day one (which most companies never teach). Experienced leaders discover more nuanced communication strategies and learn to systematize the people skills they may have developed intuitively. The self-paced format lets you focus on areas most relevant to your development needs. View Full FAQ AnswerIntroverted leaders:FAQ Answer: Absolutely! Many of the most effective collaborative leaders are introverts. These techniques aren’t about becoming extroverted – they’re about being intentional with your communication style to create psychological safety and bring out the best in others. Introverted leaders often excel at the listening and thoughtful questioning skills that are central to collaborative leadership. View Full FAQ AnswerResults:FAQ Answer: Many leaders report improved team dynamics within 2-3 weeks of implementing our psychological safety and communication frameworks. However, sustainable culture change typically takes 3-6 months. The key is consistent application of the interpersonal skills rather than expecting overnight transformation. View Full FAQ AnswerDEI IntegrationFAQ Answer: Our inclusive leadership and equity-focused content complements most DEI programs by providing practical interpersonal skills for creating inclusive cultures. Rather than just awareness training, we teach the specific communication competencies needed to interrupt bias, create belonging, and amplify underrepresented voices in daily interactions. View Full FAQ AnswerLMS/White Label Inquiry:Inquire about enterprise options: Please complete the Coaching Inquiry/Pricing Form to discuss SCORM packages and white-labeling: Coaching Inquiry / Pricing FormProgress tracking:FAQ Answer: Yes, if you license our content for your LMS, you’ll have full access to learner analytics, progress tracking, completion rates, and assessment scores. This helps HR teams demonstrate ROI and identify which managers may need additional support. View full FAQ Answer Interested in Bulk Licensing? Contact us for more details.Certificates:FAQ Answer: Yes, we provide digital certificates of completion for each course and the full suite. These can be added to LinkedIn profiles, professional portfolios, and HR development records. View full FAQ AnswerCustomized course content with no confirmed budget:Please book a Intentional Company Culture Discovery Call to detail your custom needs and receive a proposal to present to your internal team for consideration: Book a Intentional Company Culture Discovery CallTrain the trainer:FAQ Answer: Yes, we offer comprehensive train-the-trainer programs for organizations wanting to build internal capacity to deliver this content. This includes facilitation guides, trainer certification, and ongoing support to ensure quality delivery. Contact us for more detailsSHRM EligibilityFAQ Answer: Yes, we do offer professional development units for SHRM and other certifying bodies. If a course is eligible for credit, you will see the eligible credit hours available when viewing courses on the course catalogue page. View Full FAQ AnswerBulk Purchase DiscountInquire about discounts. We offer significant discounts for bulk purchases. Please complete the Coaching Inquiry/Pricing Form for a quote: Coaching Inquiry / Pricing FormLive Workshops:Yes, we offer workshops, keynotes and team coaching with High Tides trained facilitators and coaching staff. Learn more about those offerings and submit a request by visiting our workshop catalogue. Request a workshop here. Coaching for Individual Leaders:Book your $75 Synergy Call with an Executive Coach: Learn about our coaches and book a $75 Synergy CallCoaching for Team Leaders:To inquire about team coaching, Please complete the free Teach Coaching Discovery Questionnaire. Can't find the answer you were looking for?Contact us for further support by using our Contact FormContact Us
